Recent Posts

Keep Water Damage From Hurting Your Business

9/1/2022 (Permalink)

It can happen to anyone. It can come from a broken pipe, a sprinkler malfunction or an overflowing toilet, water damage can be inconvenient and costly. It could cause harm not only to your building but to electronics and furniture as well.


How Can Commercial Water Damage Happen?


Water damage can be devastating to a company. The following list outlines some of the most common ways your building can suffer from a water disaster: 

• A storm causing flooding.
• A toilet in the restroom leaked overnight.
• A broken pipe or water main flooded the building.
• A fire sprinkler system went off, causing an indoor rainstorm all over the office.


What Can Get Damaged Indoors With Flooding?


It only takes inches of water covering the floor to cause costly damage to carpets and walls. Give it some time, it will invite mold and wood rot. Furniture and expensive office equipment can be ruined. In severe flooding, the water may seep into the walls and damage electrical wires.


Dealing with the Aftermath of Commercial Water Damage:


First step in your plan of action, should be to address the water damage as soon as possible. SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties can get started on preventing mold, cleaning soaked carpets, and restoring waterlogged surfaces. Contacting your insurance company for information on flood and water damage coverage, should be the next step taken.


Can You Prevent Water Damage?


In some cases, you can minimize damage. Regularly have your plumbing and fire sprinklers inspected and maintained to prevent leaks and busted pipes. If a major storm is approaching, prepare by placing sandbags around entrances and moving important documents and computers to a safe place. Install a water shut-off valve under your water heaters. Unfortunately, not all disasters can be prevented, but these tips can minimize severe damage. 

Don’t let a broken pipe or toilet overflow disrupt your productivity. When you take swift action to prevent or address a flood, your water damage experts may be able to help you avoid a costly emergency and keep your business—not burst pipes—running smoothly.

Dryer Fire Prevention Tips

9/1/2022 (Permalink)

Imagine pulling out your favorite fuzzy blanket, the newest favorite one you added to your blanket collection. It's toasty, and smells like springtime fresh out of the dryer. Ready for your bedtime slumber after a long day, you forgot to empty your lent trap for the next use. Your impressive blanket collection, built up an even more impressive lent collection over time and caused a lint fire. Fear not, here are some preventative tips provided by your local SERVPRO of BGMH: 

  1. Have Your Dryer Professionally Installed
    Having your dryer installed by a qualified professional, will allow you to make sure that everything is installed correctly and working as it should. This will prevent any potential safety hazards.
  2. Clean the Lint Filter and Dryer Vent Regularly
    The most common cause of a dryer fire, is caused by not keeping the unit clean. You should remove lint from the filter before and after each use. Lint can also build up in the back of the dryer, so be sure to clean that area too. The dryer vent should be cleaned at least every three months to prevent blockages.
  3. Dryers Should be Serviced On The Regular.
    Hiring a professional to clean and inspect the appliance at least once a year can help minimize any problems and keep the unit safe to use.
  4. NO Flammable Items Near the Dryer
    If a flammable liquid has been spilled on your clothing item, you should never put it in the dryer. Be sure to keep any flammable materials away from the surrounding area as well.
  5. Keep the Dryer Off Before You Leave the House
    Unattended dryers could start a fire, and spread without you being aware of it.
    Prevent your home from harm. Keep your dryer cleaned and properly maintained. In the event of smoke or fire damages, you could hire a fire restoration company like SERVPRO. We are always here to help. 

Going Greener

7/1/2022 (Permalink)

Saved Energy Pic Turning Fans off

7/1/2022

As temperatures start to get a bit warmer and homes and offices start to warm up also, it is important to try and save energy and money when keeping your space cool. Remember to turn off fans including ceiling fans when you leave to cut down on cost and wasted energy. SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties is committed to helping create and foster a green, healthy, inclusive, and positive community for all of us to enjoy and thrive in. We are ready 24/7, 365 to help you, call us at 270-580-2200 so we can help make it “Like it never even happened” when disaster from a dishwasher leak or pipe break takes its toll on your home. We are here to walk through the process with you from start to finish, helping to answer questions and guide you through the distressing situation. SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties has been serving the community since 2013. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 270-580-2200 to help you. #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

Frozen water pipe? Here are some tips to help.

3/28/2022 (Permalink)

Frozen Pipe Pipe frozen

Frozen water pipes are a serious risk during very cold winter weather. When water freezes in a pipe it expands and can exert pressure at over 2,000 pounds per square inch. This pressure is enough to rupture almost any pipe filled with water, which provides no place for the ice to expand. A burst pipe can spill several hundred gallons of water per hour, and that equates to thousands of dollars of damage to your home. Pipes are most susceptible to freezing when they are located:

  • in an outside wall
  • in a cabinet under a sink (especially near an outside wall)
  • in an unheated crawl space or basement

If your pipe is frozen but not yet ruptured, you must thaw it right away. There are a few thawing techniques to try, depending on where the frozen pipe is located.

Warning: Never use a blow torch or other open flame to thaw a pipe. This presents a serious fire hazard and can damage the pipe.

A frozen pipe that hasn't burst yet often reveals itself at a faucet: when you turn on the faucet and no water come out or it has slowed to a trickle, there's probably a blockage of ice somewhere in the line. It's time to take immediate action: 

  • Shut off the water to the faucet locally or at the home's main water shutoff valve.
  • Open the faucet that is supplied by the frozen pipe; do this even if you don't know where the blockage is.
  • Identify the frozen pipe and locate the blockage: Follow the pipe back from the faucet to where it runs through cold areas, such as an exterior wall or unheated crawl space. Look for areas on the pipe that have frost or ice; it may also be slightly bulged or fissured.

When you find that the frozen—but not yet burst—pipe is behind a wall or ceiling, you've got a challenge on your hands. You have three options for thawing the pipe:

  • Turn up the heat in the house and wait.
  • Cut out a section of the wall or ceiling to access the frozen section of pipe, then thaw the pipe as an exposed pipe (see next slide).
  • Use an infrared lamp to help heat the wall section in front of where you believe the pipe is frozen. Infrared lamps are better than regular heat lamps because they pass through the air without heating it and will direct more energy to warming the wall and frozen pipe.

If the frozen pipe is exposed, you have several options for thawing it. Whichever remedy, use heat the pipe from the faucet toward the frozen area. This allows water to flow out as the ice melts.

  • Hair dryer: Usually the easiest and safest way to thaw a pipe. If the pipe is close to the wall, place a cookie sheet behind the pipe to help radiate heat onto the backside of the pipe.
  • Heat lamp: You can use an infrared or incandescent heat lamp. As with a hair dryer, if the pipe is close to the wall, use a cookie sheet behind the pipe to help reflect heat onto the pipe.
  • Portable heater: A small, powerful heater works great for warming pipes under a kitchen or vanity base cabinet. Direct the heater onto the frozen section of pipe. It will work like a hair dryer on steroids!
  • Electric pipe heat tape: Heat tape is a ribbon-like wrap that contains electrical heating elements. You wrap it around the pipe you want to heat and plug it into the wall. The temperature of the tape is controlled with a thermostat. Heat tape can also be used to prevent pipes from freezing in critical areas; you can leave the heat tape on the pipe and plug it in only when needed.

There are a few things you can do to prevent the problem of freezing pipes from occurring again:

  • Leave the faucet dripping slightly during the coldest time of the day or night.
  • Open the cabinet doors to allow the heated air from the room to reach pipes inside the cabinet.
  • Wrap the problem pipe with electrical heat tape.
  • Insulate problem pipes with foam insulation wrap, especially those that run through unheated spaces. Note: Insulation merely slows the transfer of heat and will not prevent a pipe from freezing if the surrounding air is cold enough.
  • Heat unheated areas with a permanent heater, just to keep the temperature above freezing, or about 40 degrees F. Warning: Do not use portable heaters, which should never be left running unattended.
  • Remove garden hoses attached to outdoor faucets (hose bibs or sill cocks). If the faucet is not a frost-proof type, turn off the water to the faucet inside the house and drain the exterior section of the pipe and faucet.

Safety during a Storm

2/21/2022 (Permalink)

Storm info Storm damage information

Severe weather can happen at any time, anywhere. Each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land falling deadly hurricanes

Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Keep important papers and valuables in a safe place.  If you incur any damage during a storm, we can help!  SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties.  270-580-2200.

How can SERVPRO help with Fire Damage?

2/18/2022 (Permalink)

House fire Woman with fire damage

What would you do if you came home after a stressful day at work, and your house is on fire? Or you were about lock up for the night and you smell something burning and the business is in flames in the back room? Well, you’re going to call the fire department first but who is going to take care of all the damage and soot on the inside? SERVPRO of Breckinridge, Grayson, Meade, and Hancock Counties will take care of all your worries. We’re trained with all proper licenses to be able to handle fire damage cleanup.

To be able to give you the best result we can, it’s best that we start as soon as we have approval from adjuster. We have a “pack away” with customers permission, we pack up personal items, we clean items and return them at the end. We have non-salvageable sheets and we bag up what we think is not savable and with your permission, we trash them. After everything has been removed from the house, we clean the ceiling with a sponge and that removes soot off ceiling. Then, we use a two-step method of cleaning the walls. We go through the affected walls and our crew work together as a team, one will go through the wall with the first chemical and then the second person will wipe with another chemical. We also, clean the HVAC units in your home to make sure all the soot, smoke, and any other debris that could be in the system gets cleaned out. We clean all the furniture that was in the house and remove soot. Once we are finished inside the house, we clean all floors if they didn’t get removed from damage. We will also provide one more specialized service at the end of cleaning process to get rid of any other smell that didn’t get completely out during the cleaning process. If you have a fire in your home or business, let the professionals help you! SERVPRO of Breckinridge, Grayson, Meade, and Hancock Counties. Contact us at 270-580-2200

Do you have Water Damage at your commercial building?

2/18/2022 (Permalink)

Commercial water damage Office with water damage

Commercial Water Loss projects are costly not only because the expense of the restoration can be higher based on the larger size of the project, but also from the potential lost business that will be a concern if normal operations are disrupted.

SERVPRO of Breckinridge, Grayson, Meade, and Hancock Counties has worked with many commercial customers over the years who have been concerned that the restoration process could be expensive from the point of view that their customers will not be able to continue using the business during the recovery.    

Routinely, SERVPRO of Breckinridge, Grayson, Meade, and Hancock Counties will work with the business owner to schedule the restoration work to minimize potential lost business.    

One way to handle this challenge is to perform the restoration during off peak-business-hours so normal operations can continue during the day with a minimum of impact. We were able to arrange this work plan with two medical centers.  They had water damage that required SERVPRO to work after business hours, working through the night and early morning. Our crews were able to get the medical centers up and running by the following Monday morning, saving the business operational time. 

Institute of Inspection Cleaning and Restoration Certification - IICRC

2/17/2022 (Permalink)

IICRC logo IICRC

In the fire and water restoration business, it is important to perform all work in accordance with industry standards. Standards create a set of best practices to ensure restoration work is effective, and protects the health and safety of both workers and occupants. In the restoration industry, the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is the certifying body in the United States.

The IICRC develops and maintains standards for many facets of property restoration. It is the most utilized technical information in the inspection, cleaning and restoration industries. IICRC is ANSI-accredited, and recognized by some local, state and federal authorities.

Certification classes are taught by IICRC-approved instructors. There are over 25 certifications and continuing education requirements to maintain certification. This helps us keep all certified technicians refreshed and updated on any changes that may arise in the industry. SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties is an IICRC Certified Firm. We are listed in the IICRC global locator, which is accessed by consumers and industry professionals.

A list of Certifications that is offered:

  • Applied Microbial Remediation Technician

  • Applied Structural Drying Technician

  • Building Moisture Thermography

  • Commercial Carpet Maintenance Technician

  • Carpet Cleaning Technician

  • Commercial Drying Specialist

  • Color Repair Technician

  • Floor Care (Hard Surfaces) Technician

  • Fire and Smoke Restoration Technician

  • House Cleaning Technician

  • Odor Control Technician

  • Rug Cleaning Technician

  • Resilient Floor Inspector

  • Resilient Flooring Maintenance Technician

  • Carpet Repair and Reinstallation Technician

  • Senior Carpet Inspector

  • Stone, Masonry and Ceramic Tile Cleaning Technician

  • Trauma and Crime Scene Technician

  • Upholstery and Fabric Technician

  • Wood Floor Maintenance Technician

  • Wood and Laminate Flooring Inspector

  • Water Damage Restoration Technician

If you want to learn more about the IICRC, please visit IICRC.org.

What do I do when I have water damage?

2/16/2022 (Permalink)

Leaking pipe Water damage can come from a plumbing leak. What will you do when you find this? Call SERVPRO!

Many of us do not know the first steps to take in the event of water damage in our homes. SERVPRO has over 40 years of leadership and training in cleanup and restoration services. SERVPRO has put together a few Do’s and Don’ts to help in the event of water damage in your home.

Water Damage from Clean Water

DO:

  • Shut off the source of the water as quickly as possible.
  • Turn off any circuit breakers for wet areas of the building when access to the breaker box is safe from electrical shock.
  • Remove as much excess water as possible by mopping & blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove any documents, computers and other materials that are valuable or sensitive to moisture.

DON’T:

  • Enter rooms with standing water where electrical shock hazards are at risk.
  • Enter affected areas if electrical outlets, switches or circuit breakers are exposed to water/
  • Leave books, newspapers. Magazines or other colored items on wet carpets or floors to cause staining.
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove excess water. This could cause electrical shock or damage the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors.
  • Turn on ceiling fixtures if the ceilings are wet or enter rooms where ceilings are sagging from retained water

COVID-19 Cleaning

2/9/2022 (Permalink)

SERVPRO is Here to Help during this time of need:

During this unprecedented time caused by the global pandemic of COVID-19, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.
The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tablets. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to COVID-19.
Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of COVID-19, we are following all guidelines as provided by the CDC and local
authorities.


Call Today for a Proactive Cleaning: (270)580-2200. If your home or business needs deep cleaning services, call the experts today –
SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties