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Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties today at  270-580-2200 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What Steps Can You Take to Prevent Commercial Fire Damage?

4/30/2020 (Permalink)

SERVPRO Details Strategies Business Owners Can Take to Reduce the Threat of Fire Damage

Commercial fire damage is one of the most devastating experiences that a business owner can experience in addition to doing severe damage to the structure of the building, fires can lead to excessive, standing water on the property as well as mold invasions. For these reasons and more, business leaders find it difficult to recover from a natural disaster or man-made accident. This is even the case when the business owner is an industry expert who manages the daily operations prudently. However, learning more about commercial fires and how fire damage remediation specialists can assist you is the first step towards limiting damages and preserving your equilibrium in the face of the disaster. Gather information you need regarding how to grapple with a fire by reviewing the data outlined below:

Fire Threats. There are several factors that can place a commercial property in harm’s way leading to burning and fire damage. Some of the more prevalent factors include:
• lightning strike
• electrical fire
• blown fuse, overloaded circuitry
• adjoining business fire

The Importance of Obtaining Business Fire Insurance

Unfortunately, some companies find that the losses endured due to a fire leave them unable to continue operating. Typically, companies who are not able to resume operations following the fire-damaging event did not maintain business interruption insurance. While any company impacted by a fire will have challenges with the fire damage restoration process, those that have business interruption insurance find it easier to keep their organizations functioning effectively. Because no company is invulnerable to fire and the damage it can cause, purchasing the insurance is important and advantageous. The insurance will cost roughly 10% more that the business owner's current premium. SERVPRO is well known for working with insurance and property management companies to expedite and mitigate the downtime and costs of the restoration.

Preventing Commercial Fire Damage: Strategies You Can Use

In addition to purchasing business interruption insurance, there are several strategies you can implement to decrease the impact of fire damage to your Kentucky business. Some of them include:
- Avoiding the storage of flammable items on-site
- Checking your smoke alarms to ensure that they are functioning optimally, having fire extinguishers strategically placed
- Implementing a fire evacuation plan, no blocking of exit doors
- Turning off appliances and machinery when no one is present
- Ensuring that all machinery is in good condition
- Placing backup drives and important paperwork in a fireproof safe, utilizing the cloud for document backup

Call SERVPRO Today

Assessing and implementing fire damage preventative strategies are important for your Kentucky business. You should also know who to call if a fire strikes your commercial property. A premier fire damage restoration company close by is SERVPRO. Our IICRC-certified technicians offer 24/7/365 emergency services to ensure that your commercial fire damage services are addressed and resolved immediately. We are ready to assist you if the need ever arises. Our aim is to get your business back up and running.

Locally Owned Company with National Resources

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. Call us to make it “Like it never even happened.” (270) 580 -2200

April Showers Bring May Flowers and More...

4/1/2020 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season. However, when April showers are more like torrential, relentless downpours we could face a flooded basement and other water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

ElevateKeep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valvesThese valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basementUse a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

There is help close by should you experience an unfortunate event with your home or business. Contact SERVPRO of Breckinridge, Grayson, Meade & Hancock Co 270-580-2200. We are trained storm specialists who will come in and quickly get your home or business back to a safe and healthy environment. We have the specific training and certifications to handle your restoration needs provided by an Applied Microbial Remediation Specialist, a Water Damage Restoration Technician, and an Applied Structural Drying Technician. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Fire Tips for Kids

3/29/2020 (Permalink)

SERVPRO®  270-580-2200 Children are going to be curious about fire, but it can be dangerous and costly.

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

  • Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
  • Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
  • Take advantage of any opportunity to teach your children about fire safety.
  • Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
  • Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
  • Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
  • Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
  • Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1.

Do's and Don'ts for Water Damage

3/28/2020 (Permalink)

These DO's and DON'TS Emergency Tips for water damage will assist you in taking quick proper action to help you reduce damage and increase the chances of successful restoration before help arrives.

Sanitary Water-Clear

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.

DON'T:

  • Enter rooms with standing water where electrical shock hazards may occur.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this may cause staining.

Contaminated Water-Gray, Black or Sewage

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash you're hands thoroughly after contact with contaminated items.

DON'T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated area.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

 

Top Causes of Commercial Fires

3/27/2020 (Permalink)

SERVPRO®  270-580-2200 Commercial Fire Ceiling Cleaning

Top causes of fires in commercial buildings

According to data from the United States Fire Administration, between 2006 and 2015, the top causes of fires in commercial buildings were: 

Cooking

Cooking is a huge danger, and it was a culprit behind 30,900 fires within the past decade. Therefore, it is so important to install fire alarms and a sprinkler system in your kitchen to prevent against the worst! 

Unintentional and Careless Behavior

This is a broad category. Unintentional and careless behavior, better known as accidents, caused more than 10,900 fires. While it’s hard to stop people from being careless, business owners and property managers can’t afford to be. 

Arson

Intentionally set fires represented 9,800 of the total fires in these properties. 

Electrical malfunction

Problems with the electricity or wiring in a building caused around 7,000 fires in the past decade. 

Heating problems

Problematic HVAC systems are the culprit behind about 6,000 commercial fires nationwide. 

Trust that SERVPRO of Birmingham keeps in mind that time down for your business, is money lost. So, our team will work around the clock to make sure it is “Like it never even happened,” and your business is back up and running!

Knowledge to Handle a Commercial Water Damage

3/19/2020 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties understands that Commercial property water damages have their own challenges.

This does not mean you need to be worried when an emergency does occur because we have certified technicians who understand the importance of getting your commercial property back up to normal as soon as possible. Our trained technicians work quickly to assess the situation, communicate a cleanup and drying plan, and start work immediately. We have the necessary resources to handle any size job. We understand that quick and efficiency must happen to minimize damage and to resume operations as soon as possible. SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties has a large loss team specifically trained and ready to go in event of a large loss. If your commercial property experiences a water damage emergency call SERVPRO® of Birmingham. Our teams are readily available to make your property “Like it never even happened.” Our teams are staffed with highly trained technicians in property restoration under IICRC industry certifications, our teams are equipped with the education to restore your property.

NADCA

3/19/2020 (Permalink)

NADCA had some fantastic frequently asked questions so I had to share...

Are there any health benefits that come from HVAC system cleaning?

Heating, ventilation, and air conditioning (HVAC) systems have been shown to collection a variety of contaminants such as mold, fungi, bacteria and very small particles of dust that have the potential to affect overall health, The removal of such contaminants from the HVAC system and home should be considered one component in an overall plan to improve indoor air quality.

How can I determine if the HVAC system cleaning was effective?

The best way to determine if the HVAC system cleaning was effective is to perform a visual inspection of the system before and after cleaning. If any dust or debris can be seen during the visual inspection, the system should not be considered cleaned. While you can perform your own visual inspection using a flashlight and mirror, a professional cleaning contractor should be able to allow you better access to system components and perhaps the use of specialized inspection tools. In addition, following the Residential Cleaning Checklist can help to ensure a top quality job.

How often should residential HVAC systems be cleaned?

 

Frequency of cleaning depends on several factors, not the least of which is the preference of the homeowner. Some of the things that may lead a homeowner to consider more frequent cleaning include:

  • smokers in the household
  • pets that shed high amounts of hair and dander
  • water contamination or damage to the home or HVAC system
  • residents with allergies or asthma who might benefit from a reduction in the amount of indoor air pollutants in the home’s HVAC system
  • after home renovations or remodeling
  • prior to occupancy of a new home.

How should a residential HVAC system be cleaned?

The most effective way to clean air ducts and ventilation systems is to employ source removal methods of cleaning. This requires a contractor to place the system under negative pressure, through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home.

What are antimicrobial chemicals and why would they need to be used?

Antimicrobial chemicals are applied by some companies to the interior surface of the air ducts to treat microbial contamination such as fungi (mold), viruses or bacteria. Before any antimicrobial chemicals are used, the system should be thoroughly cleaned. It is critical that any antimicrobial treatment used in your system be registered by the U.S. Environmental Protection Agency specifically for use in HVAC systems. The use of antimicrobial chemicals is an additional service that is not part of a typical air duct cleaning project. 

What criteria should I use when selecting an HVAC system cleaning contractor?

You should interview as many local contractors as possible. Ask them to come to your home and perform a system inspection and give you a quote. To narrow down your pool of potential contractors, use the following pre-qualifications:

  • Make sure the company is a member in good standing of NADCA.
  • See if the company has been in business long enough to have adequate experience.
  • Get proof that the company is properly licensed and adequately insured.
  • Verify that the company is certified by NADCA to perform HVAC system cleaning.
  • Make sure that the company is going to clean and visually inspect all of the air ducts and related system components.
  • Avoid advertisements for “$99 whole house specials” and other sales gimmicks.
  • Ask if the company has the right equipment to effectively perform cleaning, and if the company has done work in homes similar to yours.
  • Get references from neighbors if possible.

You can also use the Residential Cleaning Checklist as part of the contractor selection process. 

What is the normal price range for the air duct cleaning service?

The U.S. Environmental Protection Agency says that “duct cleaning services typically – but not always – range in cost from $450 to $1,000 per heating and cooling system, depending on the services offered, the size of the system to be cleaned, system accessibility, climactic region and level of contamination” and type of duct material. Consumers should beware of air duct cleaning companies that make sweeping claims about the health benefits of duct cleaning, as such claims are unsubstantiated.

Consumers should also beware of “blow-and-go” air duct cleaning companies. These companies often charge a nominal fee and do a poor job of cleaning the heating and cooling system. These companies may also persuade the consumer to pay for unneeded services with and/or without their permission. (If you have knowledge of a practicing “blow-and-go” air duct cleaner, contact your local Better Business Bureau to report the company, and your local, federal and state elected officials to demand legislation.)

What kind of equipment is best for cleaning - truck mounted vacuums or portable vacuums?

NADCA does not endorse one kind of equipment over another. There are two main types of vacuum collection devices: (1) those mounted on trucks and trailers, and (2) portable units. Truck/trailer mounted equipment is generally more powerful than portable equipment. However, portable equipment can often be brought directly into a facility, allowing the vacuum source to be located closer to the ductwork. Both types of equipment will clean to ACR, the NADCA standard. All vacuum units should be attached to a collection device for safe containment prior to disposal. Any vacuum collection device which exhausts indoors must be HEPA filtered. A vacuum collection device alone will not get an HVAC system clean. The use of methods and tools designed to agitate debris adhered to the surfaces within the system, in conjunction with the use of the vacuum collection device(s), is required to clean HVAC systems. (For example: brushes, air whips and “skipper balls.”)

Why should I choose a NADCA member to have my air ducts cleaned?

NADCA members have signed a Code of Ethics stating they will do everything possible to protect the consumer and follow ACR, the NADCA Standard, for cleaning to the best of their ability. Find a NADCA professional near you. Air duct cleaning companies must meet strict requirements to become a NADCA member. Among those requirements, all NADCA members must have a certified Air System Cleaning Specialist (ASCS) on staff who has taken and passed the NADCA certification examination. Passing the exam demonstrates extensive knowledge in HVAC design and cleaning methodologies. ASCSs are also required to further their industry education by attending seminars in order to maintain their NADCA certification status. View the NADCA Code of Ethics.

Will HVAC system cleaning reduce our home energy bills?

Research by the U.S. Environmental Protection Agency has demonstrated that HVAC system cleaning may allow systems to run more efficiently by removing debris from sensitive mechanical components. Clean, efficient systems are less likely to break down, have a longer life span and generally operate more effectively than dirty systems.

Courtesy of nadca.com

We are Cleaning Experts

3/19/2020 (Permalink)

COVID - 19 SERVPRO 270-580-2200

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

·         Kitchen/Food Areas

·         Bathrooms

·         Schools/Classrooms

·         Offices

·         Retail Spaces

·         Water Fountains

·         Shelving/Racks

·         Sales Counters

·         Carpets and Rugs

·         Stair Handrails

·         Elevator Cars

·         Playground Equipment

·         Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties at 270-580-2200