Recent Why SERVPRO Posts

IICRC

12/9/2020 (Permalink)

SERVPRO Of Breckinridge, Grayson, Meade and Hancock Counties  270-580-2000 - Image of IICRC logo IICRC

In the fire and water restoration business, it is important to perform all work in accordance with industry standards. Standards create a set of best practices to ensure restoration work is effective, and protects the health and safety of both workers and occupants. In the restoration industry, the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is the certifying body in the United States.

The IICRC develops and maintains standards for many facets of property restoration. It is the most utilized technical information in the inspection, cleaning and restoration industries. IICRC is ANSI-accredited, and recognized by some local, state and federal authorities.

Certification classes are taught by IICRC-approved instructors. There are over 25 certifications and continuing education requirements to maintain certification. This helps us keep all certified technicians refreshed and updated on any changes that may arise in the industry. SERVPRO of Casper is an IICRC Certified Firm. We are listed in the IICRC global locator, which is accessed by consumers and industry professionals.

A list of Certifications that is offered:

  • Applied Microbial Remediation Technician

  • Applied Structural Drying Technician

  • Building Moisture Thermography

  • Commercial Carpet Maintenance Technician

  • Carpet Cleaning Technician

  • Commercial Drying Specialist

  • Color Repair Technician

  • Floor Care (Hard Surfaces) Technician

  • Fire and Smoke Restoration Technician

  • House Cleaning Technician

  • Odor Control Technician

  • Rug Cleaning Technician

  • Resilient Floor Inspector

  • Resilient Flooring Maintenance Technician

  • Carpet Repair and Reinstallation Technician

  • Senior Carpet Inspector

  • Stone, Masonry and Ceramic Tile Cleaning Technician

  • Trauma and Crime Scene Technician

  • Upholstery and Fabric Technician

  • Wood Floor Maintenance Technician

  • Wood and Laminate Flooring Inspector

  • Water Damage Restoration Technician

If you want to learn more about the IICRC, please visit IICRC.org.

 

Bio Hazard Clean Up

12/9/2020 (Permalink)

SERVPRO Of Breckinridge, Grayson, Meade and Hancock Counties  270-580-2000 - Image of crime scene tape Crime Scene Tape

SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties is trained and equipped to respond to any type of biohazard situation. We can clean up crime scenes, hoarding, animal and human waste, and unattended death. This is not the most pleasant part of our job, but it is critical that it is handled properly. Here are a few types of biohazards, with an explanation of what they entail.

Unattended Death:

When a loved one passes away, and discovered after the fact, some cleanup is often necessary. We are aware that this situation can be very stressful for friends and family of the deceased.  The technicians at SERVPRO of Casper respond to these jobs with compassion, and perform the necessary services quickly and safely. It is our goal to provide our cleanup services in a caring manner, and to try to alleviate some of the stress, allowing you and your family to move forward.

Hoarding:

Hoarding can often develop into a biohazard situation. Excessive household garbage and spoiled food are common in a hoarder house. This can attract insects and rodents, and dangerous bacteria can be present throughout the home.

Other Types of Biohazards:

Sewage backups, certain medical emergencies, and crime scenes are examples of other biohazards that require special attention. Bacteria, viruses, and other pathogens may be present. Special cleanup procedures and products are critical to ensure the health and safety of the occupants of the property.

If you have a biohazard problem that requires immediate attention, call SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties anytime. We can respond rapidly, while handling the situation with dignity and respect.

Holiday Cooking

12/7/2020 (Permalink)

Holiday meal SERVPRO Of Breckinridge, Grayson, Meade and Hancock Counties 270-580-2000

A table that is full of a holiday meal.
Holiday cooking can be a lot of work, but it can also be very enjoyable. There is a lot that needs to be considered when it comes to doing a big holiday meal. How many people are coming? Do you have enough food? What time should you start cooking the bird, and all of the side dishes? With all these decisions, and the holiday conversations and chaos, safety is often forgotten.
Believe it or not, cooking is the number one cause of home fires during the holidays. The American Red Cross has come up with a list of safety items to do, so you have a safe and happy holiday.
• Make sure you have a smoke alarm near your kitchen, on every level of your home, and inside and outside of any sleeping rooms if you sleep with the doors closed.
• Don’t wear loose clothing or sleeves that dangle while cooking.
• If you’re frying, grilling, or broiling, don’t leave it unattended. If you leave the kitchen, make sure someone is in the area or turn off the stove.
• If you’re simmering, baking, or broiling food, check on it regularly.
• The timer is your friend. Be sure to set it when cooking to remind you that stuff is in the oven.
• It is best to keep kids and pets away from the cooking area.
• Keep anything that can catch on fire away from anything that generates heat. Oven mitts, pot holders, wooden utensils, bags, towels and curtains are examples.
• Clean cooking surfaces on a regular basis. This helps prevent grease build up.
• Make sure you double-check all your appliances before going to bed. You want to make sure everything is shut off.
• It is a good idea to get a fire extinguisher to put in your kitchen in case of an accidental fire. Make sure you purchase the proper type of extinguisher, and know how to use it.

We at SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties want to wish you all a very safe and happy holiday season!!!

Unmonitored Space Heaters Can Cause Fire Damage

2/3/2020 (Permalink)

SERVPRO®  270-580-2200 SERVPRO recommends never leaving a portable heater unattended in your home

Space heaters can be a great way to warm up the coldest areas of your house throughout the harshest of winter months. They are not without their potential threats, however. Monitoring them carefully and not leaving these heaters running unattended can help prevent unnecessary damage to your home, let alone those who live inside of it.

Electric and gas space heaters offer a great deal of warmth and can completely transform the coldest areas of your house into the most comfortable. They also put out lots of concentrated heat, and many of them feature grills or open flames that burn hot enough to scald a person or to catch loosely hanging fabrics or drapes on fire. There are some words of caution about these heaters if you want to virtually eliminate the possibility of fire damages to your residence.

The first step is to consider the placement of your heater very wisely. While it might require being close enough to an outlet to plug in, you should be mindful of the furniture and other objects in the room that could inadvertently contact the heater. With the excessive heat and open design of many of the small room heaters, something left too close to the heat could catch on fire (even without directly touching).

As many of our experienced SERVPRO team would tell you, preventing fire damage is often as simple as walking yourself through all of the scenarios that might happen. People do not intend to set their homes on fire, but these accidents can happen with a lack of foresight. As an added precaution, you should not leave these types of heaters on unattended in a room that you are not currently occupying.

While regrettable, house fires and small incidents do occur when using space heaters. While it might not be significant enough to force you to leave the house, sometimes the remains of the soot or the lingering odor of burned materials can be more than you can repair or remedy on your own. Our fire restoration team is equipped with deodorizing equipment to neutralize smoke and foul odors, and our commitment to mitigating your loss ensures that we restore the damage promptly.

No matter what degree of fire damage you might have to deal with, you can trust us at SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

An Unwelcome Surprise

1/15/2020 (Permalink)

Here to help SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties are always here to help!

Imagine coming home from vacation, opening your front door, and seeing water on the floors and drywall scattered across your furniture and electronics as the ceiling is crumbling down. As you walk through your home, going up squishy stairs, you realize your whole home is flooded.

Your home is where you take refuge from the world. Home is where you're surrounded by memories. When your home is threatened by water damage, it can be a traumatic event. What do you do next? 

When we asked SERVPRO customers to describe our team, the one word that kept coming up was “hero.” We are here to help, with compassion, expertise and urgency.

About SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.”  So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

Pre Vacation Check List

1/15/2020 (Permalink)

Vacation should be fun Don't let anything ruin your vacation!

Going on vacation is always exciting! Before you go look over this check list and make sure all is well with your home or business before taking off!

  • Suspend mail and newspaper services
  • Arrange for lawn care services while you're gone
  • Install Exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media until you have returned
  • Check the batteries in home or business security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. If you would like to leave the water on for an automated sprinkler system, then at least turn off the water supply to the dishwasher, washing machine, and to each toilet. 
  • Switch your water heater to vacation mode or turn it off completely.
  • Set your thermostat to either four degrees above or below your normal temperature. For summer months, set the thermostat in the upper 70's. For winter months, set the thermostat in the upper 50's.
  • Prevent a power surge by unplugging your electronics or make sure they are plugged into a surge protector.

Services We Offer Here At SERVPRO

11/26/2019 (Permalink)

We cover a range of restoration and cleaning services for your commercial or residential property.  When the unexpected happens, you can count on SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties to make it "Like it never even happened."  

Restoration
• Fire, Smoke and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Lead Abatement (RRP)

Cleaning:
• Air Ducts & HVAC
• Biohazard & Crime Scene
• Vandalism
• Carpet & Upholstery
• Drapes & Blinds
• Ceilings, Walls & Hard Floors
• Deodorization
• Dumpster & Debris Removal
• Dry-Cleaning
• Data Center Cleaning
• Vandalism & Graffiti
• Trauma & Crime Scene
• Sewage & Toilet Overflow

No matter what your restoration or cleaning needs are, you can count on SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties to get things back into working order.  Give us a call today! 270-580-2000

The Leading Restoration Team in Our Community

11/19/2019 (Permalink)

As a trusted leader in the restoration industry, SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties provides 24-hour residential and commercial services.  As a locally owned and operated business, we're dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.  

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties staff is always attentive and friendly.  During times that are often stressful, we take extra care to handle your situation with the attention and respect that you deserve.  Our goal is to make our clients as comfortable as possible when the unexpected happens. 

You can't always predict the unpredictable, but you can trust SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties to make it right.  With our experience, knowledge and ability to handle any size disaster

, no job is too big or small for our team of experts!

IICRC Certified

11/14/2019 (Permalink)

Certification SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up to date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Training is Important to Us

2/1/2019 (Permalink)

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties is an IICRC firm. IICRC stands for the Institute of Inspection, Cleaning, and Restoration Certification. This organization sets the standards for the restoration industry and provides training and certification to restoration companies. Our technicians can receive certifications in specific cleaning, restoration, and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more. 

Not only can our staff complete IICRC certifications but our staff also has access to web-based training. This is a voluntary program and can be done at our staff's own pace. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps not only our technicians but our office staff up to speed on industry standards and the professional quality you expect.

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assure our staff is equipped with the knowledge to restore your property.

Winter Is Here, Are You Prepared?

1/3/2019 (Permalink)

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

We are at that time of year again.  This is when cold weather starts to show up and freezing temperatures threaten our area.  This can cause a headache if you are not prepared.  You need to take the time to help prevent damage from happening at your home or commercial building. 

Frozen pipes can cause extensive damage, but this can be prevented.

There are many ways to help prevent damage from a frozen pipe.  Here are a couple. 

- Opening cabinet doors will allow warm air to get under sinks and help keep pipes from freezing (especially where pipes are on exterior walls).

- Adding outdoor faucet covers to protect your exterior faucets.  You can pick these up at any of your local hardware stores.

When these things don't work... Call SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties to help with the cleanup.

270-580-2200

January 2020 Duct Cleaning Special - 10% off

1/1/2019 (Permalink)

Dirty / Clean Duct Work SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

Hello Everyone.  SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties is pleased to announce a promotion on air duct cleaning.  All month long, we will be offering a 10% discount on all air duct cleanings in residential homes and commercial buildings.  Our trained production techs utilize a soft brush duct cleaning machine to clean away years of dust and debris from your heating and air conditioning ducts in your residential homes and commercial buildings.  This is a great opportunity to breathe a little easier in your home or business.  We will clean the ducts, registers, handler, and fog with a deodorizer.  You can call us to schedule an appointment or get an estimate and mention the 10% discount.  We are open 8 am to 5 pm at 4135 S HWY 259 in Westview or call at 270-580-2200.  

Important Information You Should Know About Flood Cuts

12/26/2018 (Permalink)

Flood cuts performed in Olathe, KS home due to water damage from a flood.

If your home has been affected by flooding.  You may feel overwhelmed by the process of restoration. A flood cut is sometimes needed after a home has been damaged by water, but you may be unsure if your home needs a flood cut, especially if you’re uncertain of the meaning.

What Exactly Is a Flood Cut and How Is It Done?

The term ‘flood cut’ is a simplified term for a common practice that is sometimes required after a home has sustained water damage. A flood cut:

  • Is the process of making a cut in a wall 12 inches above the flood lines in order to tear out drywall?
  • Should be done once the home is free of hazards
  • Requires specified equipment and tools to allow for a safe removal of drywall

Why Are Flood Cuts Used?

Flood cuts are generally used to:

  • Remove damaged drywall and decrease the risk of contamination in the home
  • Allow for an accurate analysis of structural damage that has occurred
  • Allow for the restoration of structural damage

How Do I Know if My Home Needs a Flood Cut?

After flooding occurs, flood cuts are not always necessary. However, indicators that your home might need a flood cut can include:

  • Having water in your home that is contaminated with potentially hazardous bacteria
  • Having standing water in your home, even if it appears clean
  • The interior of your home remained wet or damp for an extended period

Understanding what a flood cut is, why it is sometimes necessary and when it should be used after flooding occurs can help you better understand what is going on during your home’s restoration process. If your home has sustained water damage due to a flood, it can help to contact flood damage restoration experts who can help you safely and effectively restore your home. 

How to Thaw a Frozen Pipe

12/26/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

Frozen water pipes are a serious risk during very cold winter weather. When water freezes in a pipe it expands and can exert pressure at over 2,000 pounds per square inch. This pressure is enough to rupture almost any pipe filled with water, which provides no place for the ice to expand. A burst pipe can spill several hundred gallons of water per hour, and that equates to thousands of dollars of damage to your home. Pipes are most susceptible to freezing when they are located:

  • in an outside wall
  • in a cabinet under a sink (especially near an outside wall)
  • in an unheated crawl space or basement

If your pipe is frozen but not yet ruptured, you must thaw it right away. There are a few thawing techniques to try, depending on where the frozen pipe is located.

Warning: Never use a blow torch or other open flame to thaw a pipe. This presents a serious fire hazard and can damage the pipe.

A frozen pipe that hasn't burst yet often reveals itself at a faucet: when you turn on the faucet and no water come out or it has slowed to a trickle, there's probably a blockage of ice somewhere in the line. It's time to take immediate action: 

  • Shut off the water to the faucet locally or at the home's main water shutoff valve.
  • Open the faucet that is supplied by the frozen pipe; do this even if you don't know where the blockage is.
  • Identify the frozen pipe and locate the blockage: Follow the pipe back from the faucet to where it runs through cold areas, such as an exterior wall or unheated crawl space. Look for areas on the pipe that have frost or ice; it may also be slightly bulged or fissured.

When you find that the frozen—but not yet burst—pipe is behind a wall or ceiling, you've got a challenge on your hands. You have three options for thawing the pipe:

  • Turn up the heat in the house and wait.
  • Cut out a section of the wall or ceiling to access the frozen section of pipe, then thaw the pipe as an exposed pipe (see next slide).
  • Use an infrared lamp to help heat the wall section in front of where you believe the pipe is frozen. Infrared lamps are better than regular heat lamps because they pass through the air without heating it and will direct more energy to warming the wall and frozen pipe.

If the frozen pipe is exposed, you have several options for thawing it. Whichever remedy, use heat the pipe from the faucet toward the frozen area. This allows water to flow out as the ice melts.

  • Hair dryer: Usually the easiest and safest way to thaw a pipe. If the pipe is close to the wall, place a cookie sheet behind the pipe to help radiate heat onto the backside of the pipe.
  • Heat lamp: You can use an infrared or incandescent heat lamp. As with a hair dryer, if the pipe is close to the wall, use a cookie sheet behind the pipe to help reflect heat onto the pipe.
  • Portable heater: A small, powerful heater works great for warming pipes under a kitchen or vanity base cabinet. Direct the heater onto the frozen section of pipe. It will work like a hair dryer on steroids!
  • Electric pipe heat tape: Heat tape is a ribbon-like wrap that contains electrical heating elements. You wrap it around the pipe you want to heat and plug it into the wall. The temperature of the tape is controlled with a thermostat. Heat tape can also be used to prevent pipes from freezing in critical areas; you can leave the heat tape on the pipe and plug it in only when needed.

There are a few things you can do to prevent the problem of freezing pipes from occurring again:

  • Leave the faucet dripping slightly during the coldest time of the day or night.
  • Open the cabinet doors to allow the heated air from the room to reach pipes inside the cabinet.
  • Wrap the problem pipe with electrical heat tape.
  • Insulate problem pipes with foam insulation wrap, especially those that run through unheated spaces. Note: Insulation merely slows the transfer of heat and will not prevent a pipe from freezing if the surrounding air is cold enough.
  • Heat unheated areas with a permanent heater, just to keep the temperature above freezing, or about 40 degrees F. Warning: Do not use portable heaters, which should never be left running unattended.
  • Remove garden hoses attached to outdoor faucets (hose bibs or sill cocks). If the faucet is not a frost-proof type, turn off the water to the faucet inside the house and drain the exterior section of the pipe and faucet.

Flooding in Kasas

11/26/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

The Living Room in this Kansas home was flooded after several days of nonstop raining. Our SERVPRO team was in town helping local franchises with an overabundance of claims. 3 people from our location dropped what they were doing and went to Kansas when we got the call that there was massive flooding and they needed as many crews as possible. Our Crew Chief was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families get their property back to preloss condition. Our crew is very humbled to be able to help in times of crisis

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

Storm in Kansas.

11/18/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties received a call to travel to Kansas to help with the influx of claims that had come in due to massive flooding. Our crew loaded up and was on the way in a flash. By the time the crew made the 8-hour trip, our crew chief who was in town first had called several customers and had appointments lined up and ready, so they could hit the ground running. We had three of our team members in the Kansas area for 10 days helping the local franchises during their time of crisis. 

Our team loves to be there to help and get people back on their feet and will work as many hours as it takes to get them back in their homes and "Like it never even happened."

Flooding in Kasas

11/13/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

The Living Room in this Kansas home was flooded after several days of nonstop raining. Our SERVPRO team was in town helping local franchises with an overabundance of claims. 3 people from our location dropped what they were doing and went to Kansas when we got the call that there was massive flooding and they needed as many crews as possible. Our Crew Chief was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families get their property back to preloss condition. Our crew is very humbled to be able to help in times of crisis

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200