Recent Water Damage Posts

Residential Water Toilet Overflow Is More Than a Messy Cleanup

8/17/2020 (Permalink)

SERVPRO Of Breckinridge, Grayson, Meade and Hancock Counties  270-580-2000 SERVPRO

Dealing with an overflowing toilet in your Kentucky, home is frustrating, especially if the situation seems to frequently occur. Along with the mess it leaves behind, a flooded toilet can quickly lead to water damage in other areas of the home. As well as potentially being a costly endeavor, repair is made worse by the fact that the toilet could be a sign of a bigger sewer damage issue.

Toilet Problems

In most situations, there are three main reasons for a toilet overflowing:

Clogged Lines: This is the most frequent culprit, and a plunger often can fix the issues. In some cases, the clog may be too far down the line, a situation which may require calling a plumber. Frequent clogs may indicate it is time for a new toilet as well as serve as a reminder to only flush waste and toilet paper.
Blocked Vents: Plumbing fixtures store air and release it when flushing. Debris in vents can quickly lead to clogs that make toilets begin to drain more slowly or stop altogether.
Sewer Issues: The plumbing in your home is connected to the outside world. If the main line to the sewer is clogged or broken, it can cause sewage backup. Along with toilet issues, there may be leaks in the basement or around other drains.

Professional Cleanup
When the culprit is sewer damage, it means that the overflowing water is contaminated and should be handled by a sewage company. Considered black water, it contains potentially harmful pathogens and microorganisms. If the overflowing water had waste in it, it is best to contact a water remediation and restoration expert to handle the problem. Along with having the proper safety gear for the process, they have the know-how to detect additional damage and ensure that the cleanup is done properly. This guarantees your bathroom and affected areas are safe and clean.
While a toilet issue may seem like something that is easy to deal with, checking that there is no sewer damage is imperative before diving into cleanup.

Minimizing Flood Risk for Your Home

8/17/2020 (Permalink)

SERVPRO Of Breckinridge, Grayson, Meade and Hancock Counties  270-580-2000 SERVPRO

Water damage due to flooding is in the top three reasons for homeowners’ insurance claims. Many homeowners don’t realize how common it is to have a first-level or basement flood. This summary of flood risk and flood prevention may help you reduce your risk level.

Common Sources of Home Flooding

The following flood dangers are a few of the ways water can make its way into your home and cause damage:

  • Internal sources such as broken pipes or leaking appliances
  • Rivers or streams overflowing during severe storms
  • Sump pumps failing
  • Municipal failures, such as water main breaks and dam breaches
  • Drainage malfunctions during severe storms

Whatever flood culprit threatens your home, it’s important to minimize your risk. Determining your home’s risk level is the first step.

Reducing Your Home Flood Risk

The best strategy for reducing your risk of a ground-level or basement flood is to arm yourself with information and preparation. A flood risk assessment for your home will tell you whether you should have flood insurance and will allow you to design a custom emergency preparedness plan. Your local flood remediation service or insurance agent can arrange a risk assessment for you.
If your property bears even a moderate risk for flooding, it’s prudent to purchase a flood insurance policy issued by the US Government. Your conventional homeowner’s policy will not cover home water damage unless the source of the flooded area was inside your home; if a water heater leak caused a basement flood in your Kentucky, home, your homeowner’s policy would likely cover you.
Based on your risk assessment, you can create a comprehensive flood prevention plan. In general, it’s a smart idea to schedule a walkthrough of your home with your family to identify emergency evacuation routes and discuss your plan. Signing up for local and national emergency notification services is also a good precaution.
A home flood risk assessment is your template for your emergency response plan. Creating and implementing the plan can mean the difference between a little water in the corner of your basement and extensive water damage.

Water, Water, Everywhere!

8/14/2020 (Permalink)

SERVPRO Of Breckinridge, Grayson, Meade and Hancock Counties  270-580-2000 SERVPRO

An Unwelcome Surprise

Imagine coming home from vacation, opening your front door, and seeing water on the floors and drywall scattered across your furniture and electronics as the ceiling is crumbling down. As you walk through your home, going up squishy stairs, you realize your whole home is flooded.

Your home is where you take refuge from the world. Home is where you're surrounded by memories. When your home is threatened by water damage, it can be a traumatic event. What do you do next? 

When we asked SERVPRO customers to describe our team, the one word that kept coming up was “hero.” We are here to help, with compassion, expertise and urgency.

About SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties

SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.”  So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties  specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

Let us help you minimize and prevent further water damage.

8/14/2020 (Permalink)

SERVPRO Of Breckinridge, Grayson, Meade and Hancock Counties  270-580-2000 SERVPRO

There’s no such thing as a small disaster, especially when you have water damage in your home. Water damage can affect the value of your property and if not cleaned properly, may cause major problems over time. Don’t leave your property to chance, call SERVPRO of Breckinridge, Grayson, Meade and Hancock Counties. Consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Remove as much excess water possible by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not enter rooms with standing water; electrical shock hazards may exist.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets as they may cause staining.
  • Do not use your household vacuum cleaner to remove water, as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to contaminated areas.

April Showers Bring May Flowers and More...

4/1/2020 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season. However, when April showers are more like torrential, relentless downpours we could face a flooded basement and other water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

ElevateKeep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valvesThese valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basementUse a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

There is help close by should you experience an unfortunate event with your home or business. Contact SERVPRO of Breckinridge, Grayson, Meade & Hancock Co 270-580-2200. We are trained storm specialists who will come in and quickly get your home or business back to a safe and healthy environment. We have the specific training and certifications to handle your restoration needs provided by an Applied Microbial Remediation Specialist, a Water Damage Restoration Technician, and an Applied Structural Drying Technician. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Do's and Don'ts for Water Damage

3/28/2020 (Permalink)

These DO's and DON'TS Emergency Tips for water damage will assist you in taking quick proper action to help you reduce damage and increase the chances of successful restoration before help arrives.

Sanitary Water-Clear

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.

DON'T:

  • Enter rooms with standing water where electrical shock hazards may occur.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this may cause staining.

Contaminated Water-Gray, Black or Sewage

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash you're hands thoroughly after contact with contaminated items.

DON'T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated area.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

 

How To Restore Your Belongings After Water Damage

7/25/2019 (Permalink)

Water in home settings can be devastating, whether it comes from leaking pipes or backed-up drains or toilets. While there may be nothing you can do to prevent your items from becoming waterlogged in the event of an unexpected water leak, there are some things you can do to restore your belongings after water damage occurs. Here are a few ways you can clean up various items in your Kentucky home.

1. Separate Items

Before you officially begin the cleanup process, separate your items into those that are porous and nonporous. Porous materials may include wood, paper, rugs and other types of fabric. Generally, these are more likely to harbor mold and bacteria from broken pipe water, so it’s important to clean them quickly. Nonporous items are usually much easier to clean, since they don’t absorb water and are less likely to harbor bacteria and mold.

2. Dry-Clean Non-Porous Items

Dry cleaning may be appropriate when removing light water residue from non-porous items in your home. Items can also be dry cleaned before floor restoration professionals come in and thoroughly clean your items. 

3. Air-Dry When Appropriate

If you’re not dealing with hazardous water, such as sewage, it may be appropriate to gently air-dry most of your belongings. If possible, do so indoors unless the weather outdoors is ideal. You can increase the air flow inside your home with the use of open windows, air conditioners and fans. 

4. Toss Dangerous Items

Depending on the nature of floodwater in home settings, it may be dangerous to keep saturated items. If there is a high likelihood of the floodwater containing harmful bacteria, it may be best to throw away contaminated objects. In other cases, professionals may be able to safely clean and salvage some of your valuables. 

While you may be able to clean some of your belongings that water has damaged in your home, safety should always be your top priority whether you’re dealing with a broken pipe or a sewer backup. For help with dry-cleaning or salvaging contaminated items, it’s best to wait for professional help to arrive. 

Preventing Water Damage During a Vacation: What You Can Do

7/9/2019 (Permalink)

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties

If you are going on vacation soon, you may be worried about what could happen if your Kentucky, home floods while you are away due to a water leak. You should try not to get to stressed out about this concern - there are several things you can do both to defend yourself against a flood and understand what options for remediation you would have if water pipe repair was required.

Prepare Yourself

If you know you are going to be away for some time, there are several things that you can do to help protect your home from a water-related disaster. Some of these actions include:

  • Asking a friend, neighbor or family member to watch your house.
  • Insulating external pipes (if it is cold outside).
  • Cleaning and inspecting your sump pump, water hoses and gutters before you leave.
  • Checking for leaks in water-based areas around your home.
  • Turning off your water right before you go.

Taking action by following the advice above can help you avoid a flood and water pipe repair when you get home from your getaway.

What Might Happen

If a broken pipe floods your house while you are away, you may come home to find structural damage to various parts of your home. These could include floors, bathrooms and furniture, to name a few. Depending on how long the water has been sitting, it may be contaminated and require speedy removal.

Help is Available

You will hopefully be able to avoid a flood issue completely by following the preventative measures above. However, if you do come home from a relaxing trip only to find a flooded mess that will require water pipe repair, you will likely need to seek help from a water damage company, especially if highly contaminated water is involved. They will be able to understand what happened and what needs to be done to get everything back to a normal state as soon as possible.

Do You Have Water Dripping From a Light Fixture?

6/19/2019 (Permalink)

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties

Water dripping from the ceiling is a serious and yet all too common problem. When that ceiling drip turns into water in a light fixture scenario, the situation can become hazardous. That is because electricity and water can be a dangerous combination. To ensure your family’s safety in Kentucky, call in a water mitigation team. While you wait for the team to arrive, there are four steps you can take to help get the job done quickly.

1. Utilities

Make sure the electricity, gas and water are turned off to the area affected by the leak. Water can conduct electricity from an active electrical line, and that can become a very dangerous situation as the current flows through the metal parts of the light fixture.

2. Announcing

Make an announcement to everyone in your home that there is water in a light fixture. You should probably also let them know the gas, water, and electricity will be turned off for an unknown number of hours. Once the water mitigation team arrives, and the source of the leak has been found, you can make another announcement regarding the required shutoff time.

3. Draining

Ceiling damage from water can sometimes pool and cause a protrusion in your ceiling. If that is true in your case, you may consider draining the area. With a bucket in hand, softly pierce the center of the sagging ceiling bulge with an item like a small wooden dowel. Be prepared for a deluge from the tiny hole.

4. Cleaning

Not only is it important to remove the water from the floor, but you may find it necessary to keep additional water from hitting your newly cleaned surface. Use a bucket to catch the leaking water if it is still dripping, and place towels around as necessary.

If the leaking water in a light fixture fell onto the carpet, you can make a request that your water mitigation team handle the water removal and disinfecting of the flooring area. Once repairs have been made, your home should be good-to-go.

3 Ways To Immediately Handle Sewage Damage in Your Home

6/10/2019 (Permalink)

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties

There are a number of things you’d prefer to never have to deal with in your Kentucky, home, and one of them is finding sewage damage. Whether you’ve come across a stubborn flooded toilet, a clogged drainage system or a full-blown flood from sewer backup, the end result is never pretty. If you’re wondering just how to go about treating and disinfecting your residence, here are three ways to instantly start managing sewer cleanup in a safe and responsible manner.

1. Avoid using the water supply system in your home if the damage is overwhelming. 
You may be used to the occasional backed-up sink or toilet. However, if the damage is severe and the clog or disruption hasn’t been cleared yet, attempting to use any water in the home can result in even more destruction. It’s best to contact a professional team of water damage restoration specialists equipped to handle not only the immediate cleanup, but the necessary sterilization procedures afterwards to ensure your home is left safe and habitable.

2. If it’s still safe for you to be inside your home, wear protective clothing near the damaged areas.
When sewer cleanup is underway, keep your body covered in protective clothing and gear in order to prevent any contact with dirty, possibly infected water. Items such as goggles, rubber boots and gloves are best for keeping your skin and eyes covered, while a basic face mask can prevent you from breathing in any toxic fumes. 

3. Open your windows and utilize fans to air out the obtrusive smell.
While experienced restoration specialists are Here to Help and are prepared to deodorize your home before their job is done, you can help release some of the bad odors by using fans and keeping your windows open throughout the day.

Be Ready for Any Stinky Situation

Dealing with sewer cleanup in your Kentucky, residence is never fun or easy, but with these ideas in mind to help recover after the fact, you’re one step closer to getting over the event as quickly as possible.

How SERVPRO Determines the Water Cleanup Processes for Your Home

5/28/2019 (Permalink)

Various methods are used to clean up water damage in your home. Sub-floors, dry-walls, and carpet all have different cleaning processes.

Water cleanup is a necessary process when we are restoring your property after the unfortunate water event. Usually, there are different types of items in a building, and we must select a cleaning method which does the work efficiently. For instance, the method we use to clean a carpet may be different from the one that we use when cleaning items such as subfloors and walls. We aim to return your property to its former condition, if not better.  

Let us start by looking at the cleanup techniques we use when cleaning carpets in your water damaged property. To choose an appropriate cleaning method, we must begin by checking on the soiling level. In some instances, the dirt may be resting on the fiber tips, and in some situations, it might penetrate deep into the fibers. We also must check whether the fibers are stiff, sticky, or matted. Remember, we must clean the entire room, even if it is a small section of the carpet that is affected.  

The carpet's soiling level can be heavy, moderate, or light. When our SERVPRO technicians are dealing with deep or heavy soiling levels, we may use rotary jet extraction and a deluxe pre-conditioner to rinse the area. We may use hot water extraction when cleaning moderate soiling levels and shampoo when we are attending to low pile carpets. For light soiling levels, we may use hot water extraction, bonnet and shampoo to clean.  

While at the site, our SERVPRO technicians make a list of materials to clean. The degree of exposure to water and humidity determines the cleaning needs of a material. Once we clean the closets, we may come across clothing and other contents that require deodorizing and cleaning.  

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties offers a stress-free cleaning and restoration process to residential and commercial property owners. Have a chance of working with our highly experienced technicians at any time of the day by calling 270-580-2200.

What You Can Do When Your Child Floods Your Bathroom And Hallway

5/28/2019 (Permalink)

Children are known to be curious, but sometimes that curiosity can leave you needing professional water cleanup services inside your home. When your child allows your bathroom tub to flood the floor of your bathroom, as well as the hallway, you may find yourself overwhelmed by the mess. However, it is essential for you to call for professional help.

It may be unwise to try and handle the water cleanup inside of your home by yourself, though it may seem tempting. While it is not always the case that you cannot clean up the mess yourself, it is wise to call for professional services when it comes to your carpeted hallway. It may even feel almost impossible to dry out your hallways by yourself because carpets can absorb so much water. In order to prevent further damages, such as microbial growth, it is wise to call for professionals who can make sure the moisture levels in your home are adequate.

Upon receiving your call, SERVPRO can send a team of our technicians to your home as fast as possible. Our professionals understand how important it's to handle water spills as quickly as possible to prevent further damages. We also know that the quicker we get the job done, the sooner you can get back to your everyday life.

When SERVPRO arrives at your home, our team of IICRC-certified technicians can begin the remediation process by using advanced trade tools. To address the puddles of water left behind in your bathroom, we can use wet/dry vacuums to remove the excess. To handle your soaked carpeting in the hallway, SERVPRO can use a tool called an extractor to simultaneously remove water while also providing heat to dry the fibers.

Should the walls inside your bathroom be damp from the water, SERVPRO can use further tools such as dehumidifiers and air movers. Using the tools together allows us to create an ideal environment that fosters evaporation. Once the moisture levels in your bathroom are back to an acceptable rate, we can leave you feeling "Like it never even happened."

Should your child cause your home to need urgent water cleanup services, never wait. Dial the number (270) – 580 - 2200 to get in touch with SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties Day or night, we're here to help

What to expect from SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties when you have a water loss.

3/28/2019 (Permalink)

When problems with plumbing cause excessive pooling it requires removal equipment that most homeowners just do not own. Whether it's a slow leak or a full-scale burst pipe, the after-effects of crawlspaces, sub floors and carpet pads that become saturated by water can cause lasting harm to a property's structure.

When it comes to removing water, we use pumps at first, before moving in with more precise wet/dry vacuums and extraction wands. SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties technicians must pass a stringent training program before working in our franchises. Their training allows them to use advanced techniques to make sure moisture can be removed from even difficult to reach areas.

Floorboards can be notoriously difficult to dry, which is why we use flat lay drying techniques. A process by which a sheet is laid on the affected surface and air-circulation is applied. As the sheet inflates, water is drawn out and into the air. We have found this technique to be extremely useful in the removal of moisture from in between floorboards or gaps in your property's structure.

Carpets may be pulled up, pads replaced, and sub floors inspected to ensure every ounce of moisture has been removed. Once satisfied, we can place rapid air-movers into the affected area. These circulate hot air, evaporating moisture. It is part of a two-step process that guards against the risk of mold or mildew buildup after a leak. The second step is to place humidifiers into the affected area and remove the evaporated moisture from the air.

At the conclusion of service, our technician can remove all equipment as well as any materials that need discarding. We can then walk you through the affected area to show you where work has been carried out, where items have been restored and which need replacing. At SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties we know replacing items can get expensive, so we work toward restoration rather than a replacement to keep costs as low as possible for our customers.

If you need urgent water removal, do not hesitate to call SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties today! 270-580-2200

What Secondary Damage can occur after water damage in your home or commercial building?

7/25/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

What Secondary Damage can occur after water damage in your home or commercial building? 

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home or business, please know that SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties is here to help.  Faster to Any Disaster

Commercial Fire Sprinkler Floods: 3 Ways to Protect Your Business

7/9/2018 (Permalink)

Flooding from a broken fire sprinkler system can be unexpected for you as a business owner

There are many different sources of flooding that can affect your Kentucky, commercial building. Some causes are common; however, even those that happen less often can be just as damaging. For example, you may not anticipate malfunctioning ceiling sprinklers to cause a flood but being prepared can help you protect your business in case the worst should happen. As you create a plan of action, there are a few strategies to consider that may reduce flood damage and allow your business to recover faster. 

1. Know Where the Water Shutoff Valve Is 

Trying to find your building’s water shutoff valve while the fire sprinklers are spraying water everywhere might prolong flooding and make matters worse. Locate your building’s main water valve ahead of time and map the fastest way to get to it. Give your managers a copy of the map so they can turn off the water if you are not there. The quicker you can cut off the water supply, the less serious the damage may be. 

2. Have a Flood Damage Service on Call 

Being able to call for help when your building suffers water damage can give you peace of mind, even during the worst of floods. Having a flood damage and restoration company on call that can perform mitigation services may reduce widespread problems that stem from a sprinkler malfunction. Experienced technicians can drain water from vulnerable areas and prevent water from spreading to adjacent rooms. 

3. Be Aware of Your Insurance Coverage

If you have business interruption insurance, take the time to fully understand what your policy covers so there are no unpleasant financial surprises after a fire sprinkler flood. Have your agent’s number posted in several different locations and call him or her right away after an incident so the claim can be filed as soon as possible. 

Flooding from a broken fire sprinkler system can be unexpected for you as a Kentucky, business owner. Being prepared for this or any type of water damage may help reduce the cost of mitigation and repair services, so you can recover quickly

Showers VS. Baths

6/19/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties is committed to doing our part to battle climate change and save our precious natural resources. Throughout the month we will be providing green tips and information to help you know how Recycle, Reduce and Reuse. A full bathtub requires about 70 gallons of water, while taking a 5-minute shower uses only 10-25 gallons. We are committed to making our community both here locally and globally better and stronger for this generation and ones to come. We are ready 24/7, 365 to help you, call us at 270-580-2000 so we can help make it “Like it never even happened.” when disaster from an upstairs neighbor’s bathtub overflows and you have water coming through your ceiling and making a mess in your condo or apartment. We are here to walk through the process with you from start to finish, helping to answer questions and guide you through the distressing situation

When It Floods: What To Do and What To Avoid

6/19/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties. 270-580-2200

When your home floods, whether from a storm or a broken pipe, your first instinct is probably to start getting rid of water and cleaning up. To makes sure the repair process goes smoothly, however, there are a few steps you should follow. The first priorities are safety and documentation, and then you can call flood restoration specialists to lead in the cleanup efforts.

Safety First

Water in the home can render it temporarily uninhabitable, so there are a few things to look for when you return:

• Damage to water, sewer or power lines
• Warped surfaces, such as floors or walls
• Damaged foundation
• Visible cracks or holes in any part of your home’s structure

Try to avoid wading in standing water, as it could be electrically charged. Just in case, it is a good idea to wear knee-high rubber boots to absorb possible shocks. Even if the water looks clean, avoid contact with your skin, as it could be contaminated, especially if you suspect it might have come from a broken pipe or sewer line.

Document Damage

Your insurance adjuster is going to need to know the extent of the damage. Be vigilant about keeping your cell phone charged so you can take pictures for the report. Avoid cleaning before you document the damage, or your settlement could be smaller because the problem will seem smaller than it is. Once you have adequate documentation, call your insurer. The earlier you file a claim, the sooner you can get the money for repairs or reimbursement.

Cleanup

Rather than attempt to clean up the water yourself, it is a good idea to hire a professional. Experienced restoration specialists can help locate the cause of the problem, whether the flooding came from groundwater or a broken pipe. They also know how to overcome water damage so that you do not experience mold or mildew problems later

Spring showers bring… unexpected water damage.

5/15/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties. 270-580-2200

We hope spring brings you more flowers and fewer showers, but if you experience water damage, you know who to call. SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties is ready when a disaster occurs in your home or office, our experienced crews will assist in answering questions, bridging the gap between you and your insurance, insuring that all necessary parties have the information needed to complete the job faster, and get you back to life before. If your home or office should have a water damage from a sprinkler break, a dishwasher leak, or a washing machine overflow from the second floor (which you loved when you bought the house because it is so convenient). Know that you can trust us to help guide you through it, we are ready 24/7, 365 to help you at 270-580-2200.

What To Do Until Help Arrives

5/15/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties. 270-580-2200

Many of us do not know the first steps to take in the event of water damage in our homes. SERVPRO has over 40 years of leadership and training in cleanup and restoration services. SERVPRO has put together a few Do’s and Don’ts to help in the event of water damage in your home.

Water Damage from Clean Water

DO:

  • Shut off the source of the water as quickly as possible.
  • Turn off any circuit breakers for wet areas of the building when access to the breaker box is safe from electrical shock.
  • Remove as much excess water as possible by mopping & blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove any documents, computers and other materials that are valuable or sensitive to moisture.

DON’T:

  • Enter rooms with standing water where electrical shock hazards are at risk.
  • Enter affected areas if electrical outlets, switches or circuit breakers are exposed to water/
  • Leave books, newspapers. Magazines or other colored items on wet carpets or floors to cause staining.
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove excess water. This could cause electrical shock or damage the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors.
  • Turn on ceiling fixtures if the ceilings are wet or enter rooms where ceilings are sagging from retained water

Satisfied Customer on Complete Water Restoration

2/21/2018 (Permalink)

Before and After Photos from Bathroom Water Damage

I recently had a water loss in my bathroom. SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties was quick to respond. The staff explained each and every step of the process in a way that made me feel more confident that the job was going to be completed in a way that would meet my family's needs. I would highly recommend SERVPRO to anyone! 

From: Emily in Leitchfield KY

A disaster in a home or business can be a very traumatic experience for people. We have a team of trained crew members who are experienced to help walk with you during the process and see what can be cleaned up and made like new.We love helping you make it “Like it never even happened." 

Thank you for choosing SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties. Give us a call at 270-580-2200